Frequently Asked Questions

Honest Answers to Hard Questions

No vague answers. No sales language. If something matters, we say it plainly.

About Kenetix

Since 2013. The work began under several agencies before consolidating under the Kenetix brand. That is over a decade of sales conversion work across multiple industries, offer types, and market conditions. NDAs prevent us from disclosing specific client names or detailed campaign outcomes, but the depth of experience is real and it informs everything we build.

Our close rates and conversion benchmarks consistently sit above published industry averages. We do not publish specific internal figures because results vary significantly by offer, market, and lead source. What we can say is that we do not take on engagements where we do not believe we can improve what the client is currently achieving.

For qualified companies, yes. Commission-based arrangements are available to businesses that meet our engagement criteria: proven demand, a validated offer, and a minimum deal value threshold. Not every business qualifies. Some engagements begin with an Offer Architecture build or retainer before transitioning to commission-based execution.

Kenetix works with clients internationally, with primary market focus on the United States. We also serve clients in Canada, the United Kingdom, Australia, and other English-speaking markets. If your business operates outside these regions but sells into them, we may still be a fit. The determining factor is where your customers are, not where your business is registered.

Fit and Requirements

We require that you have an existing offer, some level of inbound demand or a lead source already operating, and a minimum price point of $1,000 per transaction (or a recurring offer with strong lifetime value). You also need to be able to respond to prospects promptly and honor calls that are set. If those basics are not in place, we are not the right fit yet.

We primarily work with service-based businesses, coaching and consulting operations, B2B service providers, and SaaS or subscription businesses selling at meaningful price points. We work across industries. The common thread is that the business has real demand, a real offer, and a conversion problem we can solve.

No. Kenetix is not a lead generation company. We convert existing leads and demand into stronger revenue performance. If you have no meaningful demand at all, we are not the right fit at this stage.

Yes. That is exactly what the Offer Architecture System is for. If the offer is the problem, we fix the offer before scaling execution. A strong follow-up system on a weak offer still loses deals. We fix the foundation first.

How It Works

Appointment setting means we confirm a qualified prospect onto your calendar. The prospect shows up ready for a sales conversation. Call attendance means a Kenetix representative is actively on the call with you or on your behalf. These are two different services. Unless your agreement specifies call attendance, appointment setting is the default deliverable.

We review your submission and assess fit. If you qualify, we invite you to a discovery call where we diagnose where the revenue is leaking and what the right engagement looks like. If you do not qualify at this stage, we tell you plainly and often suggest the Offer Architecture System as a starting point.

Not necessarily. If you already have a system, we can work inside it. If you do not, we help you structure a simple lead handling and tracking workflow. We integrate directly with major platforms and can work within whatever infrastructure you have.

Yes. The Offer Architecture System can be purchased as a standalone engagement, separate from any ongoing sales execution or commission arrangement.

Payments and Commissions

Kenetix integrates directly with Stripe, Braintree, Recurly, Paddle, and Chargebee. Direct integration allows for automated commission tracking without manual reporting requirements. If your platform is not listed, we can agree on a manual verification and reporting process, though additional administration terms may apply.

When we are not directly integrated with your payment platform, commissions must be calculated from invoices or statements you provide. In that case, a post-closing administration fee applies to cover the cost of manual verification, reconciliation, and reporting. The rate is agreed before any engagement starts and is separate from the commission percentage. Direct integration eliminates this fee entirely.

Where direct payment integration is in place, tracking is automated and both parties have visibility into the data. Where integration is not possible, we use a written verification and reporting protocol agreed at the outset. Disputes that arise from poor client record-keeping are not Kenetix's liability.

Generally no. Once a commission is earned on a closed sale, it is not reversed. Exceptions apply only in cases of proven fraud, product non-delivery, or a reversal required by law. Kenetix may apply a credit to a future invoice rather than a cash reversal in qualifying cases.

No. Kenetix does not guarantee revenue, close rates, or specific financial outcomes. Results depend on lead quality, offer strength, market conditions, and client responsiveness. We guarantee that we show up, execute, and apply everything we know to move your revenue forward. Outcomes involve variables we do not fully control.

Working Together

Yes. Our primary market focus is the United States, but we serve clients in multiple English-speaking markets and work with businesses selling into the US from abroad.

Timely access to your leads, a functional payment and tracking setup, prompt responses to our communications, and a willingness to honor booked calls. If a prospect we set is left waiting or a scheduled call is missed, that costs conversions. The execution works best when both sides are responsive.

It depends on the scope. Offer Architecture builds are typically 30 to 60 days. Sales execution arrangements are ongoing by design. We are not a one-time sprint service. Revenue conversion is a system, and systems take time to calibrate and compound.

Yes. Either party can terminate with 30 days written notice. Any commissions earned before the termination date remain due. If the engagement is not producing results, we want to understand why before attributing it to the wrong cause. Sometimes it is the offer. Sometimes it is the lead source. We diagnose before recommending termination.

Still have a question?

Reach us directly at hello@getkenetix.com or book a call and we will answer everything before any engagement begins.

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